I will attach these pictures as well as the conversations with the live chat hoping those give additional value for this case. Lastly, if the live chat even confirms that there are no specified max win for the bonus I used and that general bonus terms are used, how could I know the terms of this bonus if the live chat doesn’t even know any special terms to this bonus?
Author: emiliaiftimie
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A generous bonus was granted to me upon my initial deposit, with the wagering terms being conventional. Your message indicates that a self-exclusion due to gambling addiction was previously requested, yet your account remained active regardless of those requests. Should I not receive a prompt reply (legal action will be initiated by me), along with notifying the appropriate supervisory authority.
